Your personal data is a trust we take seriously. to999 never sells your data — find out in plain English how we protect your privacy.
To999 (referred to as "we", "us", or "the platform") operates a trusted online gaming and betting service for users in Bangladesh. Our Privacy Policy applies when you:
This policy has been drafted in compliance with applicable laws in Bangladesh and international data protection standards. to999 believes that your privacy is a fundamental right — which is why we always operate with full transparency.
To999 collects three types of information — what you provide directly, what is collected automatically, and what is received from third parties.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Registration & Support |
| Financial Information | BKash/Nagad number, bank details | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Information | Betting history, transaction records | Service Improvement & Responsible Gaming |
We only collect information that is necessary — nothing more. Sensitive data such as passwords is never stored in plain text.
To999 uses your information solely for the purposes listed below — never for unnecessary or commercial ends:
To999 takes user privacy seriously. Your information may only be shared in the limited circumstances below:
Every third-party partner is contractually bound to uphold to999's privacy standards. They are not permitted to use your data for any other purpose.
To999 uses cookies on its website and app to improve your experience. Cookies are small data files stored on your device.
You can manage cookies at any time through your browser settings. Note that disabling essential cookies may affect some site functionality.
To999 does not retain your data longer than necessary. Below are the retention periods for each type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulations |
| Communication Logs | 3 years | Dispute Resolution |
| Cookie Data | 30 days – 1 year | Session Management |
| KYC Documents | 5 years after account closure | Regulatory Requirement |
Data is securely deleted or anonymized upon expiry. to999 never retains data beyond what is necessary.
Every to999 user holds the rights listed below. To exercise any of these rights, please contact our support team:
You may request to view the information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data unless retention is required by law.
You may object to the use of your data for specific purposes.
You may request a copy of your data in a structured, portable format.
You may request that data processing be restricted while an investigation is ongoing.
To999 uses industry-leading technology to protect your data. Our multi-layered security system ensures that no unauthorized party can access your information.
In the event of a data breach, to999 will notify affected users within 72 hours and take immediate corrective action.
To999 strictly does not collect or process data from anyone under 18. Our registration process includes rigorous age verification measures.
If you suspect a minor is using to999, please notify our support team immediately. We will take prompt action.
To999 may update this Privacy Policy as needed. When changes are made, we will take the following steps:
Continued use of the platform after changes have been made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
For any privacy-related questions, requests, or complaints, please contact to999's dedicated Privacy Team:
We take every complaint seriously and are committed to resolving it within 30 business days.
To999's commitment to privacy goes beyond words — it is backed by real technology and enforceable policies.
Every login, transaction, and piece of personal information is encrypted with bank-grade SSL technology — completely unreadable to any unauthorized party.
Only a select group of authorized to999 staff can access your data — and only when required for their role. All access is logged.
An external team of experts regularly tests our systems to identify vulnerabilities. Any issues found are addressed immediately.
To999 never sells your data to advertising companies or data brokers. This is a core principle we stand by.
In the event of a data breach, affected users will be notified directly within 72 hours and remedial action will be taken.
Our Privacy Policy is built in accordance with international data protection standards and applicable laws in Bangladesh — fully transparent and accountable.
Your privacy is our priority. Join to999 today for a safe, transparent, and enjoyable gaming experience.