Important Notice: By creating or using an account on the to999 platform, you confirm that you have read and agreed to these Terms and Conditions in full. You will be notified of any changes to these terms.
To999 (hereinafter referred to as the "Platform" or "we") provides an online betting and gaming service for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between to999 and its users.
These Terms and Conditions apply to:
- For use of all services on the to999 website and app
- In any form of betting, gaming, or financial transaction
- Participation in bonuses, promotions, and the VIP program
- For use of customer service and support
To999 reserves the right to update these Terms and Conditions at any time. Users will be notified via email or through the platform before changes take effect. If you do not accept the revised terms, you may close your account.
Please Note: These Terms and Conditions were last updated in January 2026. Previous versions are no longer applicable.
The following requirements must be met to open an account on to999:
- Age Restriction: You must be 18 years of age or older. Proof of identity may be requested for age verification.
- One Account: Each person may hold only one account. Creating multiple accounts will result in all accounts being closed.
- Accurate Information: You must provide accurate and truthful personal information during registration. Providing false or incorrect details will result in account termination.
- Password Security: You are solely responsible for keeping your account password confidential. Do not share it with anyone.
- KYC Verification: to999 reserves the right to request verification of identity documents, proof of address, or other documentation at any time.
If any of your details change after account creation (such as your mobile number or address), please notify our support team immediately. Failure to update your information may affect your ability to withdraw funds or access bonus benefits.
Security Tips: Use a strong password and keep two-factor authentication enabled to keep your to999 account secure at all times.
The following payment methods are currently accepted on to999:
| Payment Methods |
Minimum Deposit |
Processing Time |
Fees |
| bKash |
BDT 500 |
Instant |
Free |
| Nagad |
BDT 500 |
Instant |
Free |
| Rocket |
BDT 500 |
Instant |
Free |
| Bank Transfer |
BDT 1,000 |
1–3 Business Days |
Depends on bank |
- Deposited funds may only be used for betting and gaming purposes.
- To999 only accepts deposits made from payment methods registered in the account holder's own name.
- Payments made through third parties will be rejected and may result in temporary account suspension.
- Daily maximum deposit limits are determined by VIP tier.
If you experience any deposit issues, contact us via Live Chat within 24 hours. Please keep your deposit reference number on hand.
The following rules apply when withdrawing winnings from to999:
- Minimum Withdrawal: The minimum withdrawal amount per transaction is BDT 500.
- KYC Mandatory: Identity verification must be completed before your first withdrawal.
- Same Payment Method: Withdrawals must always be made to the same payment method used for the deposit.
- Processing Time: Usually processed within 24–48 hours.
- Bonus Wagering: Winnings from bonuses may not be withdrawn until the applicable wagering requirements have been met.
- Monthly Limit: Monthly maximum withdrawal limits are determined by VIP tier.
Processing Note: Withdrawals may be delayed on weekends and public holidays. For urgent matters, please contact support.
If suspicious transactions or unusual gaming patterns are detected, to999 may temporarily hold withdrawals pending verification. This is part of our anti-money laundering policy.
Bonuses and promotional offers on to999 are subject to specific conditions. Each offer has its own terms Promotions page Details are provided.
- Wagering Requirement: A wagering requirement of 20x–30x applies to most bonuses.
- Validity: Bonuses must generally be used within 7–30 days.
- Game Limits: Certain bonuses cannot be used on specific games.
- One Time Only: The welcome bonus can only be claimed once per account.
- Maximum Bet: While a bonus is active, the maximum stake per bet is BDT 500.
To999 reserves the right to modify, suspend, or cancel any bonus program at any time. Accounts found to be abusing bonuses (bonus hunting) will be terminated.
The following general rules apply when placing bets on to999:
- Bets once placed cannot be cancelled or changed, unless the game or match is cancelled.
- If incorrect odds are displayed due to a technical error, to999 reserves the right to void the affected bets.
- Special rules apply to live betting once a match or event has started.
- Placing contradictory bets on the same event (arbitrage betting) is strictly prohibited.
- Betting decisions made by to999 are final and binding.
Separate detailed rules apply to Sports Betting, casino games, and fish games, available in their respective sections.
RNG Transparency: All casino and fish games on to999 use a third-party audited Random Number Generator, ensuring completely fair and verifiable outcomes.
The following activities are strictly prohibited on to999. Any violation will result in immediate account closure and possible forfeiture of funds:
- Money Laundering: Using to999 for money laundering or any illegal financial activity.
- Fraud: Using software tools, bots, or artificial intelligence to gain an unfair advantage.
- Multiple Accounts: Operating multiple accounts for the same individual or household.
- Bonus Abuse: Exploiting the bonus system to gain an unfair advantage.
- Underage Gaming: Creating or using an account for anyone under 18.
- Hacking & Cyber Attacks: Attempting to compromise the security of the platform.
- False Information: Submitting forged documents or false information during verification.
Warning: Upon detection of any prohibited activity, to999 reserves the right to take legal action and report relevant information to the appropriate authorities.
To999 may close or suspend an account under the following circumstances:
- Violation of Terms & Conditions
- If KYC verification fails or you refuse to provide the required information
- If suspicious transactions or gaming patterns are detected
- When a user submits a Self-Exclusion request
- Extended inactivity (over 12 months)
If a valid balance exists at the time of account closure and has not been forfeited due to a rule violation, it will be returned to the user. Users may also close their account at any time by contacting our support team.
To999 handles your personal information with the strictest confidentiality. We never sell your data to third parties.
- Your information is used solely for service delivery and verification purposes.
- All data is stored on SSL-encrypted secure servers.
- Your information is not shared with any third party except where required by law or regulatory authorities.
- For more information, visit our Privacy Policy Read.
To999 believes gaming is meant to be enjoyable — and we want to keep it that way. That's why responsible gaming is our top priority.
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Self-Exclusion: You can self-exclude for anywhere from 30 days to permanently, whenever you feel the need.
- Reality Check: You'll receive periodic reminders showing how long you've been playing.
- Age Verification: Strict verification processes are in place to prevent underage gaming.
Need Help? If you feel you are losing control of your gaming habits
Responsible Gaming You'll find detailed support on the page.
Any dispute between to999 and a user will first be addressed through our customer support team.
- Submit any complaints via live chat or email — an initial response will be provided within 48 hours.
- For complex disputes, an independent third-party mediator may be engaged.
- To999 operates under the regulations of the applicable international gaming authorities.
- The final decision on all betting outcomes rests with to999.
If any part of these Terms and Conditions is unclear, please reach out to our support team. We're always ready to help.